Shipping policy
Shipping Policy
Thank you for visiting and shopping with us! Below are the terms and conditions that constitute our Shipping Policy.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing times may be delayed by a few days. You will be notified promptly in the event of significant delays.
Shipping Rates & Delivery Times
Shipping charges for your order will be calculated and displayed at checkout.
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Domestic Shipping:
- Standard Shipping: 5–7 business days.
- Express Shipping: 2–3 business days.
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International Shipping:
- Standard Shipping: 7–14 business days.
- Delivery times vary depending on location. Additional customs fees may apply.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive an email with a tracking number that allows you to monitor the progress of your delivery.
Customs, Duties, and Taxes
We are not responsible for any customs or import taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility.
Lost, Damaged, or Delayed Shipments
If your shipment is delayed or lost, please contact us at whogotthatfire1@gmail.com or via our Instagram at https://www.instagram.com/_whogotthatfire/. While we are not liable for packages once they are in transit, we will do our best to assist with locating or replacing your order.
For items damaged during shipping, please contact us within 7 days of receiving your order with photos of the damage.
Shipping Restrictions
We currently ship to USA. Please ensure your shipping address is correct at checkout.
Contact Us
If you have questions about shipping or need assistance with your order, reach out to us at whogotthatfire1@gmail.com or https://www.instagram.com/_whogotthatfire/.